Genral Inquiries and Support – Email: support@almaoasis.com
Hey there! If you ever have questions, concerns, or just want to share your thoughts, please don’t hesitate to reach out to us. We’re all about open communication and value your feedback—it helps us make our courses and your experience even better! Your queries will be resolved promptly, usually within 24-48 hours.
Technical Difficulties
If for some reason you haven’t received your course link, we appreciate you emailing us directly at support@almaoasis.com. Alternatively, you can access the course using this link: Alternative course access
Social Media
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Try the Training for 30 Days
All our training courses come with a money back guarantee.
Frequently asked questions
Once you’ve made your course selection, choose your preferred payment method and complete the payment securely through our interface. As soon as the payment is confirmed, you’ll receive an email containing your login details.
All you need to do is send a request to our support team at support@almaoasis.com and we will assist you in retrieving your login information.
With our online courses, you have unlimited access to the training programs for life. You can start your training whenever you want, and there is no time limit to complete it. However, it is estimated between 30 minutes and 2 hours to complete each module, depending on the complexity of the course.
No, all of our content is available online, and is accessible from any computer, smartphone or tablet. As long as you have internet connection, you can learn anywhere in the world.
Yes, if you are not satisfied with your course, you can cancel your registration and receive a refund within a 30-day period.
At the conclusion of each course, you will find a short quiz. While the quizzes are not mandatory, it is advised to give them a try in preparation for the final exam. To successfully pass, you must achieve a score of 80% or higher. If your score falls below 80%, you will have the option to retake the exam. Upon passing the exam, you will be able to instantly generate and print your certification online.
Our courses include downloadable PDF documents and audio resources, all conveniently accessible through your login. You are free to download and review these materials as often as you wish.
If you encounter difficulties while downloading the course materials, consider disconnecting and then reconnecting to the website. If you experience readability issues with an audio or PDF file, try opening it in a different browser or pause it momentarily. Depending on your internet speed, loading times may vary. Ensure that your browser is up to date, and don’t forget to check your plug-ins. Additionally, periodically clear your caches and cookies. If problems persist, please reach out to our support team for further assistance.
If you encounter difficulties when trying to access tests or printing your certification, you might consider switching your web browser. For the best performance, we suggest utilizing Firefox or Microsoft Edge
Absolutely, our training courses cater to individuals at all levels, including both beginners and professionals. Whether you’re looking to enhance your existing knowledge or acquire new skills, our courses are open to everyone. We use straightforward language and provide thorough explanations of the techniques covered.
