Once you’ve made your course selection, choose your preferred payment method and complete the payment securely through our interface. As soon as the payment is confirmed, you’ll receive an email containing your login details.

All you need to do is send a request to our support team at support@almaoasis.com and we will assist you in retrieving your login information. 

The amount of time it takes to complete each course can be on your own terms as there is no time limit. However, it is estimated between 30 minutes and 2 hours to complete each module, depending on the length.

No, all of our content is available online, and is accessible from any computer, smartphone or tablet. As long as you have internet connection, you can learn anywhere in the world.

Yes, if you are not satisfied with your course, you can cancel your registration and receive a refund within a 30-day period.

At the conclusion of each module, there will be a short quiz. While the quizzes are not mandatory, it is advised in preparation for the final course exam.
To successfully pass this exam, you must achieve a score of 80% or higher. If your score falls below 80%, you can retake the exam, at no extra cost. Upon passing the exam, you will be able to instantly generate and print your certification online.

Our courses include downloadable PDF documents and audio resources, all conveniently accessible through your login. You are free to download and review these materials as often as you wish.

If you encounter difficulties while downloading the course materials, consider disconnecting and then reconnecting to the website. If you experience readability issues with an audio or PDF file, try opening it in a different browser or pause it momentarily. Depending on your internet speed, loading times may vary. Ensure that your browser is up to date, and don’t forget to verify your plug-ins. Additionally, periodically clear your caches and cookies. If problems persist, please reach out to our support team for further assistance.

If you are having trouble viewing the tests or printing your certification, you may need to change your browser. We recommend using Firefox or Microsoft Edge to ensure optimal performance.

Absolutely, our training courses cater to individuals at all levels, including both beginners and professionals. Whether you’re looking to enhance your existing knowledge or acquire new skills, our courses are open to everyone. We use straightforward language and provide thorough explanations of the techniques covered.